Effective Date: 2/8/2017
Collection and Use of Your Information
Customers and individuals who use the Website or FPG Software are hereafter collectively called “Users”. Content and information transmitted by Users to or through the Website or FPG Software and Users’ Personal Information are collectively called “Customer Information.”
The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged FPG.
When you register for the Website or the FPG Software, request services or information, place an order, submit feedback, participate in a forum or survey, or otherwise use the Website or FPG Software, we may ask you for and collect personal information such as your name, address, email address, telephone number, employee identification number, and other similar identifying information (“Personal Information”).
In general, we may use the Personal Information you submit to us to create your account on our network; identify you as a user in our system; administer, operate, maintain and improve our Website and FPG Software; send you a welcome e-mail to verify the username and password provided when your account was created; send you administrative e-mail notifications, such as security or support and maintenance advisories; to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; and to make telephone calls to you, from time to time, as a part of our support and maintenance services. Information FPG receives from Users is subject to the security guidelines set forth below and in applicable Customer agreements. FPG may contact Users from time to time to support User activities on the Website or FPG Software. If you do not want to receive such information from us, you may opt out by contacting us at the email address listed in the Feedback; Removal from Contact List section below, and request to be removed from the contact list. As well, certain emails addressed to Users may allow opt-out of communications by clicking on the unsubscribe link provided in the email.
We will also retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We do not send you information unless you request it or we reasonably believe that the information would benefit you or your business. If you do not want to receive further information from us, contact us at the email address listed in the Feedback; Removal from Contact List section below, and request to be removed from the contact list.
As is true of most websites and online services, we gather certain information automatically and store it in log files. This information includes your operating system type, browser type, IP address, domain name, and date/time stamp. We use this information to help us evaluate and improve our Website or FPG Software, analyze trends, track User’s movements around the Website, and for marketing and investment analysis. We may share this information with third parties in aggregate statistical form that includes no Personal Information.
Cookies and Tracking Technologies
How We Respond to Do Not Track Signals
Some web browsers may transmit “do not track” signals to the websites and other online services with which your web browser communicates. There is no standard that governs what, if anything, websites should do when they receive these signals. We currently do not take action in response to these signals. If and when a standard is established, we may revise our policy on responding to these signals.
Marketing and Analytics Companies
We may work with certain third party analytics companies that collect information anonymously and report website trends without identifying individual visitors. These services allow us to view a variety of reports about how visitors interact with the Website so we can improve the Website and understand how people find and navigate it. Currently, we work with Google Analytics. This is not intended to be a comprehensive list and we may stop working with this company and work with others without notice. You can learn more about how these companies collect, use and share information about you by visiting their websites.
FPG uses commercially reasonable efforts to protect the Website and FPG Software and to prevent unauthorized access, use, and disclosure of Customer Information. Users have a password that must be used each time a User logs-in to the FPG Software or the Website. Users may change their password at any time. FPG strongly urges Users not to share their passwords with others, and not to use the same password(s) that you use on the Website and FPG Software with other online services. Also, FPG strongly recommends that each User log-out completely after User is finished using the FPG Software or Website. Unfortunately, no data transmission over the Internet can be guaranteed to be secure, and every system that allows online access is potentially vulnerable to outside attacks from unauthorized third parties. As a result, while PTI strives to protect Customer Information, FPG can’t and doesn’t guarantee or warrant the security of any Customer Information which User transmits to FPG, and User does so entirely at User’s own risk.
Except as otherwise stated in this policy, we do not generally share the Personal Information collected from our services with other entities. We may share your Customer Information with third party contractors or service providers to provide you with the services that we offer you through our Website and FPG Software. These third party contractors or service providers are required not to use your Personal Information other than to provide the products or services requested by us.
We may also share Customer Information in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another company, in which case you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information.
We may also share de-identified and aggregated data with others for their own uses.
Contact Us; Removal from Contact List
If you have a question or comment about the Website and/or PTI Software, or wish to update your contact information or be removed from our contact list, please contact us at [email protected] or the mailing address set forth below. We will respond to your request within a reasonable timeframe.
Fineline Printing Group
8081 Zionsville Road
Indianapolis, IN 46268