Fineline Team

Richard Miller

Richard Miller

El Patron
Born in Argentina, Richard Miller immigrated to New York with his family as a teenager. As a brilliant young sales professional, he learned as much as he could at Nabisco... read more
Lisa Young

Lisa Young

Chief Operations Officer
Lisa Young has been a valuable part of the Fineline team since joining the company in 1994. During her first decade with Fineline, she was responsible for Fineline’s marketing, brand... read more
Ric Miller

Ric Miller

President
President of Fineline, Ric began his career at Fineline in 1991, where he spent his first ten years learning the business in varied roles, including purchasing, scheduling and production management... read more
Mary Kelly

Mary Kelly

Director of Accounting & Employee Relations
Mary Kelly is Fineline’s Director of Accounting & Employee Relations. Mary joined Fineline in 1992 in the position of Accounting Manager and has enjoyed the growth opportunities of managing an... read more
Beth Coleman Valdettaro

Beth Coleman Valdettaro

Vice President Sales and Business Development
In managing Fineline’s sales and service professionals, Beth is able to integrate the finest industry talent with our team’s genuine desire to exceed expectations. Beth also brings quality communication and... read more

Client Services

Ron Moss

Ron Moss

Client Service Representative
What makes Ron a great Client Service Rep is his attention to detail. He listens to his client needs and prides himself on surpassing expectations for effective print and/or mailing... read more
Shelly Banholzer

Shelly Banholzer

Client Service Representative
As a trusted member of Fineline’s Client Service team, Shelly makes sure customer needs are 100% accurate and clear as she deals with our internal production team. Shelly’s primary mission... read more
Terri Everett

Terri Everett

Client Service Representative
A valued, experienced Client Service Representative at Fineline, Terri has been active in the printing industry for more than 30 years. Having grown up in a printing family, she began... read more
Joe Leak

Joe Leak

Customer Service Representative
With more than 30 years in business and a Bachelor of Science, Business Management, Operations & Systems from Indiana University, Joe Leak provides a wealth of expertise. From graphics art... read more
Shauntel Roberts, Client Service Representative

Shauntel Roberts

Client Service Representative
Shauntel brings ten years of printing and promotional/apparel products experience to her role as Client Service Representative. Problem-solving and building positive client relationships are among her areas of expertise. A graduate... read more
Joe Mercer

Joe Mercer

Client Service Representative
With 33 years in the printing industry, Joe Mercer excels at helping clients work through the step by step process of creating great printing projects. His 14 years experience in... read more

Account Managers

Phil Mikesell

Phil Mikesell

Senior Account Manager
Phil Mikesell has spent more than 30 years in the print and communication industry in the Indianapolis marketplace, with over half of those years at Fineline. Phil’s experience spans printing... read more
Rich Mathiesen

Rich Mathiesen

Senior Account Manager
Rich is responsible for strategically developing and strengthening Fineline customer relationships. He enjoys approaching each client with the goal of learning their business and becoming an integral part of their... read more
Jay Williamson

Jay Williamson

Senior Account Manager
A 4th generation printer with 40 years’ experience, Jay brings a diverse skill set to his role as Senior Account Manager. His skills in production management and his background as... read more
David Miller

David Miller

Senior Account Manager
A Senior Account Manager at Fineline Printing Group, David works to assure maximum return on investment for his customer’s visual communication budgets. He also trains and educates Fineline customers on... read more
Kim Ramirez

Kim Ramirez

Senior Account Manager, Promotional Products & Apparel
Kim Ramirez, Senior Account Manager, has spent 24 years in the Promotional Products & Apparel industry. Kim’s strengths include providing creative ideas for marketing campaigns, events, client on-line stores, and... read more
Andy Heavilin

Andy Heavilin

Senior Account Manager
Andy's job at Fineline is to translate the customer’s desires into actionable steps for our production staff. This responsibility requires a deep understanding of our internal processes as well as... read more

Production Managers

Joe West

Joe West

Director of Manufacturing
As Director of Manufacturing, Joe manages Fineline’s warehouse inventory and organization, oversees the shipping and receiving department, and is always a friendly liaison and negotiator for customers and suppliers. He has... read more
Guy Vreeman

Guy Vreeman

Director of Technology & Compliance
As Director of Technology, Guy oversees Fineline’s datacenter, IT assets, network infrastructure, application integration, and ERP systems. Guy plays an important role in the design and implementation of variable data... read more
Mohamad Itani

Mohamad Itani

Director of Quality & Continuous Improvement
Mohamad is responsible for leading Fineline’s culture of quality and continuous improvement. He inspires and builds a network of allies at all levels to drive the rigor, value and benefits... read more
Tait Sweigart

Tait Sweigart

Director of Technical Solutions
As Director of Technical Solutions, Tait oversees the Finelink Team which provides clients with a first-in-class marketing resource portal. He is responsible for strategic planning and product development, client storefront... read more
Rick Kappel

Rick Kappel

Director of Engineering
A seasoned veteran of the print industry, Rick has spent over 26 years working in PrePress and PreMedia, handling the many details needed in readying any piece of media for... read more
Martin LaBrecque

Martin LaBrecque

New Media Developer
As Fineline’s New Media Developer, Martin manages our print-on-demand services by creating and maintaining online storefronts for clients using our FineLink™ platform. Martin’s additional responsibilities include client training and consultation... read more