Posts Tagged ‘Customer Satisfaction’
Best Practices for Always Staying Connected to Clients and Prospects
By Beth Valdettaro, Director of Sales & Client Services They call it “Customer Relationship Management” for a reason. Gone are the days of simple transactional sales. Gone are the days of expensive customer dinners and entertainment. Today, the primary purpose for a sales team, is to develop business by relating and consulting with current and…
Read MoreGetting Hyper: 4 Ways You Can Win the Local Marketing Game
By Lorrie Bryan My local grocery store is like a small-town market from a bygone era. The produce is fresh, mostly organic and locally grown; the shelves are stocked with wholesome foods made from the finest natural ingredients; the butchers, bakers and other employees are friendly and helpful; the seafood is certified sustainable, the chicken…
Read MoreCase Study: Thought Leadership – 2014 Biggest Print Marketing Trends to Plan for in the New Year
As we head into 2015, we look back at the year’s biggest trends that will continue to impact the success of strategic print marketing in the New Year. Fineline’s President, Richard Miller, and Pre-Media & Digital Print Manager, Rick Kappel, weigh in on the top 6 trends they’ve seen in 2014 that will continue in…
Read MoreShow Me the Value
Tips from Fineline’s Rich Mathiesen, Senior Account Manager Are you considering going through an RFP process, either to get a quote for a new piece of business or re-evaluate your current vendor? At Fineline, we are often asked to come in and provide proposals for organizations who are considering a new partner (often times because…
Read MoreCase Study: Saying ‘Yes’ First
The definition of success is different for nearly everyone; Fineline’s definition is in how we satisfy and impact our customers. This month, Todd Howard tells us about his team’s success with Novitex. Client: Novitex Enterprise Solutions in Stamford, CT Novitex is a digital-first, document outsourcing provider specializing in the Integrated Document Life Cycle™ (The IDLC™).…
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